Shipping & Information

All our treats, cookies, biscuits and cakes are baked to order. Everything you will receive is freshly made to the highest standard. Please allow 24 hours for your order to be shipped. We do not ship on Saturdays and Sundays therefore orders placed on those days will be shipped on the following Monday. Our service area includes United Kingdom only.

Standard delivery
Your order will be with you within the next 1 to 3 working days after the dispatch.

Order Amount
  Shipping Costs  
£0.01 - £3.99   £1.99  
£4.00 - £9.99   £2.99  
£10.00 - £19.99   £3.99
£20.00 and above

Special Delivery Next Day

Your order will be with you the next day (latest by 1pm) after the dispatch.

Order Amount
  Shipping Costs  
£0.01 - £3.99   £5.99  
£4.00 - £9.99   £6.99  
£10.00 - £19.99   £7.99
£20.00 and above

Cakes delivery
To preserve the high quality and freshness, our cakes are hand delivered and cannot be shipped. We offer a delivery to following postal areas only: BR4 / CR0 / CR2 / CR5 – CR6 / CR8 – CR9 / SM1 / SM5 – SM6. A delivery surcharge of £5.00 will apply.

Our Guarantee
We want you and your dog to be completely satisfied with the purchases. Please let us know if you are having problems with our products or our service and we will do everything possible to reach your 100% satisfaction. A happy human and a tail-wagging canine are our highest priority.

Payment methods
Chester's Bakery website accepts payments via PayPal secure server.